fAI.systems Inc(파이시스템즈(주)) (hereinafter referred to as "Company") establishes and discloses the following personal information processing guidelines in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to promptly and smoothly handle related grievances.
Article 1. Purpose of Personal Information Processing
The Company processes personal information for the following purposes. The personal information being processed will not be used for purposes other than the following, and when the purpose of use changes, necessary measures such as obtaining separate consent will be implemented in accordance with Article 18 of the Personal Information Protection Act.
1. Website Member Registration and Management
Personal information is processed for the purpose of confirming membership registration intention, member identification and authentication for providing membership services, maintaining and managing membership qualifications, identity verification in accordance with the limited identity verification system, preventing fraudulent use of services, confirming consent of legal representatives when processing personal information of children under 14, various notices and notifications, and handling grievances.
2. Provision of Goods or Services
Personal information is processed for the purpose of product delivery, service provision, contract and invoice delivery, content provision, customized service provision, identity verification, age verification, payment and settlement, and debt collection.
3. Grievance Handling
Personal information is processed for the purpose of confirming the complainant's identity, confirming complaint matters, contacting and notifying for fact-finding, and notifying processing results.
Article 2. Personal Information Processing and Retention Period
① The Company processes and retains personal information within the personal information retention and use period according to laws or the personal information retention and use period agreed upon when collecting personal information from data subjects.
② Each personal information processing and retention period is as follows:
1. Website Member Registration and Management
Until withdrawal from the business/organization website
However, in the following cases, until the end of the relevant reason:
- 1) When investigations or inquiries due to violations of relevant laws are in progress, until the end of such investigations or inquiries
- 2) When credit and debt relationships remain due to website use, until settlement of such credit and debt relationships
2. Provision of Goods or Services
Until completion of goods/service supply and payment/settlement
However, in the following cases, until the end of the relevant period:
- 1) Records related to transactions such as labeling/advertising, contract contents and performance according to the "Act on Consumer Protection in Electronic Commerce, etc."
- - Records on labeling/advertising: 6 months
- - Records on contracts or withdrawal of offers, payment, supply of goods, etc.: 5 years
- - Records on consumer complaints or dispute handling: 3 years
- 2) Storage of communication fact confirmation data according to Article 41 of the "Protection of Communications Secrets Act"
- - Subscriber telecommunications date/time, start/end time, counterpart subscriber number, usage frequency, originating base station location tracking data: 1 year
- - Computer communication, internet log record data, access location tracking data: 3 months
Article 3. Provision of Personal Information to Third Parties
① The Company processes personal information of data subjects only within the scope specified in Article 1 (Purpose of Personal Information Processing), and provides personal information to third parties only when it corresponds to Articles 17 and 18 of the Personal Information Protection Act, such as consent of data subjects or special provisions of laws, and does not provide personal information of data subjects to third parties otherwise.
② For smooth service provision, the Company may provide personal information to third parties only within the minimum necessary scope with the consent of data subjects according to Article 17, Paragraph 1, Item 1 of the Personal Information Protection Act in the following cases:
- Personal information recipient: fAI.systems Inc(파이시스템즈(주))
- Recipient's purpose of personal information use: Online shopping mall use and electronic product payment
- Personal information items provided: Name, address, phone number, email address, card payment account information
- Recipient's retention and use period: During transaction period according to credit card issuance contract
Article 4. Consignment of Personal Information Processing
① The Company consigns personal information processing tasks as follows for smooth personal information processing:
Consignee: Third-party service providers
Consigned work content: Shopping mall hosting service system provision, mobile app service, marketing service and additional/partnership service provision, notification talk, friend talk, text message transmission agency service, etc.
Consignee: Payment gateway providers
Consigned work content: Payment and escrow services
② When concluding consignment contracts, the Company specifies in documents such as contracts matters concerning prohibition of personal information processing other than consignment work performance purposes, technical and administrative protective measures, re-consignment restrictions, management and supervision of consignees, and responsibilities including damage compensation in accordance with Article 25 of the Personal Information Protection Act, and supervises whether consignees safely process personal information.
③ When the content of consigned work or consignees change, we will disclose this through this Personal Information Processing Policy without delay.
Article 5. Rights of Data Subjects and Legal Representatives and Methods of Exercise
① Data subjects may exercise the following personal information protection-related rights against the Company at any time:
- 1. Request for access to personal information
- 2. Request for correction in case of errors, etc.
- 3. Request for deletion
- 4. Request for suspension of processing
② Exercise of rights under Paragraph 1 may be made to the Company in writing, by phone, email, fax, etc., and the Company will take action without delay.
③ When a data subject requests correction or deletion of errors in personal information, the Company will not use or provide the relevant personal information until correction or deletion is completed.
④ Exercise of rights under Paragraph 1 may be made through legal representatives of data subjects or authorized agents. In this case, a power of attorney according to Attached Form No. 11 of the Enforcement Rules of the Personal Information Protection Act must be submitted.
⑤ Data subjects must not infringe upon their own or others' personal information and privacy processed by the Company in violation of the Personal Information Protection Act and other relevant laws.
Article 6. Personal Information Items Processed
The Company processes the following personal information items:
1. Website Member Registration and Management
Required items: Name, date of birth, ID, password, address, phone number, gender, email address
Optional items: Areas of interest
2. Provision of Goods or Services
Required items: Name, date of birth, ID, password, address, phone number, email address, credit card number, bank account information and other payment information
Optional items: Areas of interest, past purchase history
Article 7. Destruction of Personal Information
① The Company destroys relevant personal information without delay when personal information becomes unnecessary due to expiration of personal information retention period, achievement of processing purposes, etc.
② When personal information must continue to be preserved according to other laws despite expiration of personal information retention period agreed upon by data subjects or achievement of processing purposes, the relevant personal information is preserved by moving it to a separate database (DB) or using different storage locations.
③ Personal information destruction procedures and methods are as follows:
1. Destruction Procedure
The Company selects personal information for which destruction reasons have occurred and destroys personal information with approval from the Company's personal information protection manager.
2. Destruction Method
The Company destroys personal information recorded and stored in electronic file format so that records cannot be reproduced, and destroys personal information recorded and stored in paper documents by shredding or incineration.
Article 8. Measures to Ensure Personal Information Security
The Company takes the following measures to ensure personal information security:
- 1. Administrative measures: Establishment and implementation of internal management plans, regular employee training, etc.
- 2. Technical measures: Access authority management for personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs
- 3. Physical measures: Access control to computer rooms, data storage rooms, etc.
Article 9. Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
① The Company uses 'cookies' that store usage information and retrieve it from time to time to provide individualized customized services to users.
② Cookies are small amounts of information sent by servers (http) used to operate websites to users' computer browsers and are stored on users' PCs or mobile devices.
③ Data subjects can set cookie permission, blocking, etc. through web browser option settings. However, if cookie storage is refused, difficulties may occur in using customized services.
▶ Cookie permission/blocking in web browsers
- Chrome: Web browser settings > Privacy and security > Clear browsing data
- Edge: Web browser settings > Cookies and site permissions > Manage and delete cookies and site data
▶ Cookie permission/blocking in mobile browsers
- Chrome: Mobile browser settings > Privacy and security > Clear browsing data
- Safari: Mobile device settings > Safari > Advanced > Block all cookies
- Samsung Internet: Mobile browser settings > Browsing data > Clear browsing data
④ The Company collects and uses information about visits and usage patterns, popular search terms, secure access status, etc. for each service and website visited by users during service use to provide optimized information to users.
Article 10. Personal Information Protection Manager
① The Company designates a personal information protection manager as follows to take overall responsibility for personal information processing and to handle complaints and damage relief related to personal information processing by data subjects.
▶ Personal Information Protection Manager
Name: JONGKWANG SOHN(손종광)
Position: Representative
Contact: 010-5441-5214, jk@fai.systems
※ Connected to the personal information protection department.
▶ Personal Information Protection Department
Manager: JONGKWANG SOHN(손종광)
Contact: 010-5441-5214, jk@fai.systems
② Data subjects may contact the personal information protection manager and department for all personal information protection-related inquiries, complaint handling, damage relief, etc. that occur while using the Company's services (or business). The Company will respond to and process data subjects' inquiries without delay.
Article 11. Personal Information Access Request
Data subjects may make personal information access requests according to Article 35 of the Personal Information Protection Act to the department below. The Company will strive to ensure that data subjects' personal information access requests are processed promptly.
▶ Personal Information Access Request Reception and Processing Department
Manager: JONGKWANG SOHN(손종광)
Contact: 010-5441-5214, jk@fai.systems
Article 12. Methods for Relief of Rights Violations
Data subjects may contact the following institutions for damage relief and consultation regarding personal information violations:
- 1. Personal Information Dispute Mediation Committee: (toll-free) 1833-6972 (www.kopico.go.kr)
- 2. Personal Information Violation Report Center: (toll-free) 118 (privacy.kisa.or.kr)
- 3. Supreme Prosecutors' Office: (toll-free) 1301 (www.spo.go.kr)
- 4. National Police Agency: (toll-free) 182 (ecrm.police.go.kr/minwon/main)
Article 13. Implementation and Changes to Personal Information Processing Policy
This Personal Information Processing Policy applies from August 29, 2025.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
fAI.systems Inc(파이시스템즈(주))
Representative: JONGKWANG SOHN(손종광)
Email: jk@fai.systems
Phone: 010-5441-5214
Address: 대전광역시 유성구 대학로179번길 15-14 203호